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This document describes the steps to configure the ServiceNow account with Britive application.

Britive needs a user with a System Administrator role to connect with ServiceNow. 

The following URL and credentials are required from ServiceNow for integration:

  • The username of the user (must be an admin)
  • Password
  • ServiceNow hostname/instance URL

Follow these steps for onboarding a ServiceNow application:

  1. Creating a ServiceNow user
  2. Onboarding a ServiceNow application in Britive

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