Introduction

This document describes the steps to configure the ServiceNow account with Britive application.

Britive needs a user with a System Administrator role to connect with ServiceNow. 

The following URL and credentials are required from ServiceNow for integration:

• The username of the user (must be an admin)
• Password
• ServiceNow hostname/instance URL

Follow these steps for onboarding a ServiceNow application:

1. Creating a ServiceNow user
2. Onboarding a ServiceNow application in Britive