Onboarding a ServiceNow application in Britive
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Onboarding a ServiceNow application in Britive
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Article Summary
Follow these steps to configure ServiceNow application in Britive.
- Login to Britive with administrator privileges.
- Click on Admin -> Application and Access Profile Management.
- Click on CREATE APPLICATION from the Tenant Applications page.
- Click Add (+) sign inline to the ServiceNow application on Add Application page.
- Enter the following values in the Application tab:
- Enter the Application Name.
- Enter the Application Description, if required.
- Select the Account Mapping as per requirement.
- Click NEXT. The Settings tab is displayed,
- Click SAVE.
- Click CREATE ENTITY button.
- Enter the following details in the Create Environment/Environment Group page:
- Select Environment in the Entity Type. If you have more than one ServiceNow instance, you can create an environment group to manage them with ease.
- Enter Entity Name.
- Enter Entity Description.
- Click SAVE.
- Click on the Settings tab and enter the following details:
- Click EDIT to edit the Connection Properties.
- Enter the user name (must be an admin) to access ServiceNow API. For more information, see Creating a ServiceNow user.
- Enter the password of the user.
- Enter the Hostname of the ServiceNow instance in this format: https://<instance-name>.service-now.com.
- Enter the Login URL. If ServiceNow is configured for SSO, then enter the SSO URL. Otherwise, enter the instance URL or any customized URL used to log in to ServiceNow.
- Click SAVE.
- Click SAVE AND TEST. A pop displays a Success message if the environment is correctly configured. If any error message is displayed, review the error and correct the configuration, and test again.
- Select the Scans tab after the configuration is complete.
- Click on Scan Environments.
- Select the environment and click on Scan Selected (1).
- Refresh the scan progress. Once the scan is completed, click on the Data tab to view the data.
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