Documentation Index

Fetch the complete documentation index at: https://docs.britive.com/llms.txt

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Britive platform release 2026.07.01 is now live in production.

Documentation is reorganized in Administrators, Users, and Developers sections.

Validate the filter criteria and ticket for the ITSM integration settings

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Post
/api/itsm-integration/filter-validation
Security
HTTP
Type bearer
Body parameters

The filter, ticket and other relevant data for the validation

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object
connectionId
string

ITSM connection id for connecting to ITSM instance

ticketType
string

Type or category of the ticket

filter
object

Optional. The JSON formatted filter. The filter for Jira and ServiceNow should have "jql" key and "sysparm_query" key respectively.

property*
string additionalProperties
ticketId
string

Ticket ID for validation

variableMap
object

Map to provide the variable values for the validation. These value will be loaded to filter at runtime.

property*
string additionalProperties
Responses
200

Filter validated successfully

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object
success
boolean

Validation result

message
string

Validation message

ticketDetails
object

Ticket details like id, number, title, assignee, priority, etc.