---
title: "Users"
slug: "users"
updated: 2026-04-29T10:48:49Z
published: 2026-04-29T10:51:57Z
canonical: "docs.britive.com/users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.britive.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Users

Before using any of the Britive features, you need to onboard users in Britive. The users can be internal Britive users and/or external users fetched from identity providers.

Onboarding users needs the following steps:

1. [Onboarding Users](/v1/docs/users#onboarding-users)
2. [Assigning Admin privileges to users](/v1/docs/users#assigning-admin-privilege-to-users)

## Onboarding Users

### Adding Britive Users

1. Log in to Britive with administrator privileges.
2. Click **System admin** -> **Identity Management**.
3. Click on the **Add User** button.
4. Enter the following values on the **Add User** page:
  1. Enter the user details: first name, last name, email, and username.
  2. Click the **Assign Manager** button to assign a manager to this user.
  3. Click the **View Direct Reports** icon to view direct reportees of the assigned manager.
  4. Select the identity provider. An identity provider (IdP) is a service that stores and verifies user identity. The default identity provider for any user is **Britive**. To create external users, see [Onboarding External Users](/v1/docs/users#onboarding-external-users).
  5. Enter the password as per the rules mentioned on the page for Britive internal users and click the **Generate Password** button.
    1. Check the **Send password to the user** if you want to send this password via email to the user.
    2. Check **Send password to additional recipients** if you want to email this password to five recipients.
  6. Click **+Add**.

### Managing Britive Users

An administrator can manage user details by clicking the **Manage**icon.

Click on the **View Direct Reports** icon to view direct reportees of the user and the assigned manager.

- **Edit**: Update the user details.
- **Reset Password**: Reset the user password. You can also select the **Send password to the user** option to send an email notification with the new password.
- **Delete MFA Devices**: Delete the registered MFA device(s) by the selected user. An administrator can choose one or many devices from the **All MFA Devices** section. Once deleted, the user has to register the device again. To register an MFA device, see [User Settings](/v1/docs/user-settings).
- **Disable User**: Disables a user. The root user and externally managed users cannot be disabled.
- **Delete User**: Deletes a user. The root user and externally managed users cannot be deleted.

### Managing External Users

An administrator can manage external user details by clicking the Manage icon for an external user.

- **Edit**: Update the user details.
- **Delete MFA Devices**: Delete the registered MFA device(s) by the selected user. An administrator can choose one or many devices from the **All MFA Devices** section. Once deleted, the user has to register the device again. To register an MFA device, see [User Settings](/v1/docs/user-settings).

### Onboarding External Users

You can onboard external users by configuring identity providers (IdP) like Azure, Okta, etc. in Britive. For more information about integration with different IDPs, see [Identity Provider Integration Guides](/v1/docs/identity-provider-integration-guides).

## Assigning Admin privilege to users

After adding an admin user/tag/service identity, grant an admin privilege by adding that user to *TenantAdminPolicy* by using the following steps:

1. Log in to Britive.
2. Click on **System admin**-> **Role & Policy Management**-> **Policies**.
3. Search for *TenantAdminPolicy*and click the **Manage** policy icon.
4. Click **Edit**.
5. Select the user and click **Save**.

For more information about policy management, see [Britive Authorization](/v1/docs/britive-auth).