---
title: "ServiceNow"
slug: "britive-servicenow-integration-guide"
updated: 2026-04-15T08:49:18Z
published: 2026-04-29T10:52:01Z
canonical: "docs.britive.com/britive-servicenow-integration-guide"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.britive.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ServiceNow

This document describes the steps to configure the ServiceNow account with Britive application.

Britive needs a user with a System Administrator role to connect with ServiceNow.

The following URL and credentials are required from ServiceNow for integration:

- The username of the user (must be an admin)
- Password
- ServiceNow hostname/instance URL

Follow these steps for onboarding a ServiceNow application:

1. [Creating a ServiceNow user](/v1/docs/creating-a-servicenow-user)
2. [Onboarding a ServiceNow application in Britive](/v1/docs/onboarding-a-servicenow-application-in-britive)