Search tickets using search text and the ITSM integration setting available for the profile
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    Search tickets using search text and the ITSM integration setting available for the profile

    • PDF

    Article summary

    Get
    /api/resource-manager/my-resources/profiles/{profileId}/itsm/{ticketType}/search
    Security
    HTTP
    Type bearer
    Path parameters
    profileId
    stringRequired

    Profile ID to get the effective ITSM settings

    ticketType
    stringRequired

    Ticket type for ITSM ticket searching

    Query parameters
    searchText
    string

    The text for searching

    Responses
    200

    Successful operation

    Expand All
    object
    totalCount
    integer

    Total count of search result

    maxResults
    integer

    Maximum result count

    tickets
    object

    List of the tickets with the details like id, number, title, assignee, priority, etc.

    404

    profile or ticketType not found


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